Refund Policy | VoIP & Calling Minutes

Copyright 2010 © VoIP & Calling Minutes. All Rights Reserved.
Hours of Operation: Monday-Friday: 10AM - 6PM (EST), Sat-Sun: Closed.

Warning: No any illegal calls such as tax, loan, tech, refund, insurance, car accidents and etc scams are permitted. If you are not selling a legitimate product or service you are not allowed to use our outbound VoIP.
VoIP & Calling Minutes would NOT TOLERATE ANY FRAUD/SPAM/SCAM/SPOOFING ON IT'S NETWORK. ALL CUSTOMER TRAFFIC - CALLS ARE BEING CONTINUOUSLY MONITORED FOR ANY ABUSIVE CALLS.
If you are found to use our service for illegal calls your account will be terminated without notice. Please screen your clients or calling profile carefully before using our VoIP service.

Note: A valid CLI/Caller ID must be used. CLI Must be owned legally by the end-user that is making the call(s). No international/ Non-Compliant CLI's will be accepted.
Every single CLI must be verified before you or your end-user will be allowed to terminate on our network. For USA calling, Valid CLI, FCC 499 Filer ID & RMD ID no. is a must.

VICIdial: VICIdial is an open source software which means it has no licensing fee. Its free to download and distribute and source code is publicly available. The VICIdial or VICIbox project is maintained by the VICIDIAL Group. VoIP & Calling Minutes is not associated with VICIdial directly. We just charge customers for the service fee.

Important information to keep in mind: We are part of the anti-spoofing and anti-fraud telecom group so, we do not allow missed calls* (not even during the testing phase) * Fraud, spam and scam traffic is not allowed * We will have to issue reports with your name and company name to the authorities in case we find any spam/scam traffic over our routes * Wangiri is also considered as fraud and is not allowed on our routes. Please be aware that, outbound calls with a blank caller ID/ display number/ invalid caller ID will not pass. Centers/Individual/Businesses using any federal/businesses/tech company number as their ANI for spamming, spoofing, phising & scamming will be blocked immediately without any refund. Customers are fully responsible to maintain the legal aspect of their calling/server/domain names profile and in case of any complaint whole account will be shut down.

Disclaimer: VoIP & Calling Minutes has no affiliation from the brands mention on the website. The services we offer is also available on the official website of the brand we provide service. The brand names, trademarks, logos, company names used in the website, belong to their respective owners. Brands names, trademarks, logos, company names used in the site are for representation and reference purposes only. We are a sole service and support provider.

We Accept: